Privacy Policy

This Privacy Policy describes the policies and procedures on the collection, use, disclosure, and protection of your information when you use our website located at https://wwww.eatzap.in or the Eatzap mobile application made available by Retailblaze (sole propreitor) (“Eatzap,” “Company,” “we,” “us,” and “our”), a private company established under the laws of India, having its registered office at Varad Tower, shop no 5, Chambarli, Navi mumbai, Maharashtra, India. The terms “you” refer to the user of the Eatzap Platform. The term “Services” refers to any services offered by Eatzap. Please read this Policy before using the Eatzap Platform or submitting any personal information to this app. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

When you access Eatzap websites, application, and other online services (collectively, referred to as "Services"):

We may collect your information, but we will make sure to protect it and not disclose any of your information.

This policy applies only to the information Eatzap collects through its services, in email, text, and other electronic communications:

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as vendors at which you make reservations and/or pay through Eatzap Services and social networks that you use in connection with its Services. Eatzap encourages you to consult directly with such third parties about their privacy practices.

Location Data Collected During Use of Our Services:

Delivery Person Location Data:

We collect drivers and delivery person's location data for Eatzap's driver app to set up rides and deliveries. This data also helps in detecting any fraud and satisfying legal requirements. Location data helps to improve pick-ups and facilitate deliveries. The Eatzap app collects this data when the app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.

Delivery Location Data:

We collect location data to improve pick-ups and facilitate deliveries. This location data also enables safety features and prevents and detects fraud.

How We Collect the Location Data:

We collect such data from users' mobile devices if they enable us to do so. The Eatzap app collects such data from the time a ride or delivery is requested until it is finished (and may indicate such collection via an icon or notification on your mobile device depending on your device's operating system), and any time the app is running in the foreground (app open and on-screen) of their mobile device.

Riders and delivery persons may use the Eatzap driver app to collect precise location data from their mobile devices. However, this may affect features in the Eatzap app. For example, a user who has not enabled location data collection will have to manually enter their pick-up address. In addition, the location data collected from a driver during a trip will be linked to the rider's account, even if the rider has not enabled location data to be collected from their device, including for purposes of receipt generation, customer support, fraud detection, insurance, and litigation.

Your Consent:

By using the Eatzap Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Eatzap Platform.

Policy Changes:

We may occasionally update this Policy, and such changes will be posted on this page. If we make any significant changes to this Policy, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the Eatzap Platform or to your email address on record, and where required by applicable law, we will obtain your consent. To the extent permitted under applicable law, your continued use of our services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

Any Questions?

Contact us

Want to delete data regarding app?

Delete Account